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Customer Lobby
207 Reviews
4.9 out of 5 stars
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MandJ 26 Dec 2014
Great service and very attentive to customer needs.
5 rate
Cars.com
cptmorgan33 26 Dec 2014
the buying process was extremely easy, they made it very easy and comfortable for my wife and i to purchase not one but two vehicles
5 rate
Cars.com
Nesflo 22 Dec 2014
They threw in a set of brand new tires! Studded ones arnt cheap but they worked with me and got me on the way!
5 rate
Cars.com
Nissan gal 18 Dec 2014
I know Iam a hard sale and this dealership was fantastic did what it took to get me what I wanted more than fair price friendly service clean homie feel To the facility I recommend and would go back ;)!
5 rate
Cars.com
Andrew B 18 Dec 2014
I had originally had a mishaps with payless and the way we had left our last interaction had me hesitant. I had issues with my car and i instinctively took it to payless auto garage to have my turbo replaced. The first time i got it back i was very frustrated with the way i got it back. However desp...ite that, Ali took charge of the car and had it fixed properly and swiftly within 72 hours. I was very pleased and as the titled stated "faith restored" in Payless auto sales' conduct of business. Show more
5 rate
Cars.com
cptmorgan 09 Dec 2014
Great place, they welcomed with open arms and made my car buying extremely easy. the environment and the work place is extremely comfortable.
5 rate
Cars.com
Curlyndngirl 21 Nov 2014
The most attentive salesman I have ever dealt with great experience !!!!!!
5 rate
Cars.com
Diana 29 Oct 2014
After 23 years of owning the same car it was time to replace it. Problem was I had no clue how to buy a car. I had the usual 'I like this car" only to have it sold before I could sign on the doted line. This happened at too many dealerships in the valley and Anchorage to name. I was ready to give up.... Then I saw a Jeep advertised on Payless Auto Sales (nice clean website). I contacted Payless and Russell Siah emailed me immediately with information about the Jeep. I said I would be in the next morning from the valley, and I was told no problem the car would be ready for me to test drive. I was there when they opened and although it wasn't the right Jeep for me, Russell went out of his way to show me other cars that I could test drive. He was very easy going and patient. Not at all a pushy sales person. We were actually test driving the last car he had to show me when I spotted a car at their service center that he said just came in and wasn't even detailed. We drove it anyway and I loved it! I bought that Jeep. Russell made the process of finding a car for me and buying it easy. He walked me through the credit/loan process, helped me understand my options and the paperwork, and made the whole experience pleasant. I will definitely buy my next car from Payless Auto Sales and Russell. Regarding my 2012 Jeep Patriot Latitude - I couldn't be Happier! Show more
5 rate
Cars.com
MaryPaige 11 Oct 2014
You never know when looking for a used car, but I am VERY happy with the integrity of the staff and the service I received at Payless. They were fair, helpful, and I will definitely be back. When I cancelled my service contract they went out of their way to help me with the refund. I never thought I...'d be writing such a positive review about buying a car! Show more
5 rate
Cars.com
happy flight nurse 24 Sep 2014
The absolute best car buying experience I have ever had. I will refer everyone I know to this dealership. They really took care of me in my circumstances. They worked extra hard to get the financing that I needed. The car that I bought from Payless is prestine. I am a very happy customer.
5 rate
Cars.com
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